Orders placed before 12 PM Western Time usually ship the next business day.
Please allow one additional business day for order processing when calculating expected delivery dates.
Upon shipment of your order, you will be emailed a shipment confirmation and a tracking number so you can track your order.
Shipping Options
UPS Ground: You will be charged based on the weight
of your order as calculated using the UPS shipping rate
table. This shipping charge will appear in your shopping
cart as you finalize your order but before your credit
card is charged so you can review this amount. We provide
free shipping within the 48 contiguous United States for
orders over $75.
UPS Next Day Air or UPS Worldwide Express: You
will be charged based on the weight of your order as calculated
using the UPS shipping rate table. This shipping charge
will appear in your shopping cart as you finalize your
order but before your credit card is charged so you can
review this amount.
We’ll gladly accept your returns
for any BORBA.NET products upon receiving
your items within 30 days of the PURCHASE
date. No questions asked. Your ultimate
satisfaction with BORBA is our goal!
To ensure a timely refund to your account, please return the un-used item in its original package immediately upon deciding that you do not want the product. We recommend that you send your return via UPS to insure prompt delivery. We're sorry, but return shipping fees are not refundable. We'll issue you a full refund to your credit card for the price of any item that you return if your return is received within 30 days of the PURCHASE date.
Be sure to enclose a copy of your packing slip and the reason for your return. The estimated refund time is approximately 30 business days from the receipt date of your return.
Send your return to:
BORBA RETURNS
C/O Serec of California
15351 E. Stafford St.
City of Industry, CA 91744-4421
If you purchased BORBA products at a spa, salon or shop, please contact that store directly to inquire about their return policy.
